Your guests ask. Fredo answers.

Write one house guide for your property. Fredo answers guest questions from it, in their language, at any hour.

 

See how it works
Inbox5 threads, 3 properties
GuestChannelStateTime
  • MaraAlecrimAirbnbAnswered23:14
  • TomBicaDirectAnswered08:02
  • InèsPraçaGuest appAnswered16:40
  • SamAlecrimAirbnbWaiting on you21:55
  • RitaBicaDirectDraft ready19:20

Set it up once, then it runs.

Setting up a property takes an afternoon. After that, Fredo handles the questions you would otherwise answer every night.

  1. Write the guide once

    Twelve chapters. Fill in the four that matter, then publish.

  2. Every channel, one inbox

    Airbnb, Booking.com, direct bookings and the guest app arrive as one conversation.

  3. Every answer has a source

    Each reply links the guide entry it came from. If there is no entry, Fredo does not send.

Everything a property needs, in one place.

Sorted by who has to act next

  • Every channel you connect arrives in one list
  • Guest messages and questions handed back by an agent, together
  • An agent drafts the reply, you send it, or you let it send on its own
  • Anything about money always waits for you
Needs youWaiting on themSettled today
The Fredo inbox: threads that need the host, threads waiting on the guest, and threads settled today, with a handed-back question open beside the list.

See what Fredo sends to your guests.

Fredo answers out of your guide and shows the entry it used. When your guide does not cover the question, it stops and hands you the thread.

Can we get in at 11? Our flight lands early.

I have passed this to your host. It is not something I can answer, so they will reply to you directly.

Not in the guide

The code is not working on the front door.

It is the keypad on the left, not the buzzer. 4471, then the key symbol, not hash.

Arrival and the door

Onde posso tomar café de manhã?

A Bica abre às sete, a dois minutos descendo a rua. Só dinheiro antes das nove.

Nearby

Which bin do the bottles go in?

The green one by the gate, and it goes out Thursday night. Everything else is the grey one.

Checkout

What is the wifi?

Network is Alecrim_2, password is the street number twice: 4646. It reaches the terrace.

Wifi

For your guests

No app for them to install.

A link in the booking opens the guide on their phone.

fredo.st/friars-stile/9f3k
  1. You send the linkIt goes out with the booking confirmation
  2. They open itNo download, no account, no password
  3. It keeps workingThe last version stays on their phone, offline
See the guest app
The Fredo guest app as a guest opens it: the property name, three guests, five nights, an eleven o’clock checkout, and under them the door code and the wifi.

Ready to set up your first property?

Writing the guide takes about twenty minutes. After that, Fredo answers every question it covers.

Add your first propertySee pricing

No card required. Fourteen days free.